Practice Bank Holiday Closure

Please be aware The Beeches Medical Practice and Dorrington Surgery will be closed on GOOD FRIDAY 18TH APRIL 2025 AND EASTER MONDAY 21st APRIL 2025.

 

FOR URGENT MEDICAL HELP AND ADVICE PLEASE CALL 111

FOR EMERGENCIES, PLEASE CALL 999

GP Net Earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Beeches Medical Practice in the last financial year was £78,291 before tax and National Insurance. This is for 4 part time GPs and 1 locum GP who have worked in the practice for more than six months.

Named GP

All patients at The Beeches Medical Practice have a name accountable Doctor who is responsible for your care. Your named Doctor will be allocated to you by the practice. You can still talk to or make appointments to see any of our Doctors or Nurses, not just your named GP.

If you have a preference and would like to request a particular Doctor at the practice to be your named GP please talk to one of our receptionists.

Accessibility Information

We want to get better at communicating with our patients:

  • We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
  • We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.
  • We want to know if we can support you to lipread or use a hearing aid or communication tool.

Please fill in this online form to inform us of your accessibility needs.

The Accessible Information Standard

Please find below the link for the NHS Accessible Information Standard Specification for more information.

Mission Statement

  • To provide the best possible quality service for our patients within a confidential and safe environment through effective collaboration and teamwork.
  • To involve our patients in decisions regarding their treatment.
  • To promote good health and well-being to our patients through education and information.
  • To ensure that all member of the team have the right skills and training to carry out their duties competently, and they have opportunities to discuss and learn from problems or issues that arise at any time.
  • To support continuity of care – wherever possible through personal continuity; but also through medical record continuity enabled by high quality medical records; and following guidelines based on best evidence, national, and local policy.
  • To be an active and responsible member in our local health community ensuring our practice and services to our patients are commissioned and provided in a way most likely to meet their needs.
  • To provide a learning environment where we train student and health professionals and are involved in teaching and research. This learning and continual improvement ethos runs through everything we do, we look to continuously make incremental improvements and learn lessons from delivering primary health care.

How we use your medical records

Important information for patients

  • This practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  • We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notices below  or speak to a member of staff for more information about your rights

Additional information

Privacy Policy

We are committed to protecting your privacy and personal data. Our privacy notice (download the PDF here) will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you. It is important that you read our privacy notice.

You can visit our website without telling us who you are and without revealing any information about yourself. If you use our website to make contact with us you will, however, be required to provide your name and contact details. This information is not retained on our website but may be used to enable us to contact you to respond.

Our website may contain links to other third party websites of interest, plug ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not have any control over these third party websites and are not responsible for their privacy statements. When you leave our website we encourage you to read the privacy notice of every website you visit.

Violence Policy

Important information for all patients of The Beeches Medical Practice: There is no excuse for abuse.

Instances of abusive and bad behaviour are a growing concern within our GP practices across Shropshire, Telford and Wrekin.

We are appealing to everyone to please remember the pressures our healthcare professionals are facing and to be respectful and kind when speaking to them.

Abusive behaviour is never acceptable, and it will not be tolerated. It is upsetting and demoralising and only serves to deepen the problem.

Sadly, we hear far too regularly that our staff face abusive and bad behaviour whilst they are trying to do their jobs. This has a negative impact on their ability to do their roles to the best of their abilities and can have a knock-on effect on family and friends too.

We understand frustrations, but please be aware that demand for appointments, telephone consultations, and waiting lists have all increased. To try to manage this, the hours worked by our GP staff have also grown to manage this demand – include figure.

Every patient who gets in touch with their GP practice is triaged and signposted to the most appropriate service or treatment for them.

This might mean seeing someone face-to-face, whether that is a GP or another healthcare professional who can help with the issue. It might also mean a quick and convenient telephone consultation, advice over email or signposting to another service such as community pharmacy.

Using all these different ways to see and advise patients has helped General Practice to manage the increasing number of people who need help.

For those seeking help from their GP practice, please help us by providing as much information as possible when you get in touch, either online or over the phone. This helps the practice to provide you with the right service in the right timescales.

Please also bear in mind that our local healthcare system remains incredibly busy, and we are providing the best service we can, given the demand.

We can all do our bit to help to use health and care services appropriately, to treat everyone with respect, and to protect our NHS.

Please remember our NHS services rely on the sheer hard work and dedication of our teams. Please consider this when you next contact the practice.

#NoExcuseForAbuse

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice who will deal with your concerns appropriately.