CORONAVIRUS UPDATE FROM SURGERY
Dear Patients,
As you are all aware the current COVID-19 poses one of the greatest challenges that society has faced in recent times, we will all have to make changes to our daily lives over the coming weeks, to ensure that we work together to protect the most vulnerable members of society.
Our priority is to provide the safest care possible for all of our patients and also our staff. We have therefore been forced to make a number of changes to the service we provide. With immediate effect we are asking all patients, well or unwell, NOT to attend either Bayston Hill or Dorrington Surgery unless they have a pre-booked appointment that has been arranged via the telephone. All patients MUST telephone reception first; you will be offered either a telephone triage appointment or given appropriate advice and guidance. You will no longer be able to access the buildings. During this current period of emergency measures many of our procedures put in place will be subject to short notice changes in line with Public Health England.
We would like to remind patients that there is absolutely no need to order your prescriptions earlier than usual, or to order more than you need and stockpile. Patients should continue to order their prescriptions as normal, when they are due.
We understand that many of our patients are anxious and need reassurance in these difficult times, we are here to help. We kindly ask for your patience, we are both overwhelmed with demand and will also suffer staff shortages as our employees self-isolate.
We would like to thank you for your continued support
The Beeches Medical Practice
Welcome to Beeches Medical Practice
Please be aware all telephone calls you make to the Practice and receive from the Practice are recorded for training and monitoring purposes.
The Beeches Medical Practice is situated on the south side of Shrewsbury providing medical care for approximately 6,250 people. The practice covers a wide area from Bayston Hill to Leebotwood in the north - south direction and Acton Burnell to Pulverbatch in the east - west direction. There are two surgeries, in Bayston Hill and Dorrington, Dorrington being a dispensing surgery.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
New Information on patient data and how it is shared
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.
How your information is used and shared is controlled by law, and strict rules are in place to protect your privacy.We need to make sure that you know this is happening and the choices you have. You have the choice to opt out of the sharing of care data information, please ask at the surgery for an opt out form.
For more information please request a leaflet from the reception staff or visit www.nhs.uk/caredata.
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Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Online Services
We are aware that the Patient Access service has recently undergone some changes and updates and that some patients are experiencing difficulties when logging in to their account. We apologise for any inconvenience this may be causing patients. Should you have any problems you may find the following link useful: https://support.patientaccess.com/signing-in/trouble-signing-in
(Site updated 23/03/2020)
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.